Legacy, Modern, and Hybrid Infrastructure Monitoring |
System Monitoring |
 Monitor Windows, Linux, Solaris, IBM AIX, MacOS, FreeBSD Dell iDRAC, HP iLO, and HP UX |
 Firebox system performance |
Out-of-the-box Monitoring |
 80+ metrics monitored |
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Basic Application Monitoring |
 Detailed performance monitoring |
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Microsoft Applications Monitoring |
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Cron Monitoring |
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Database Monitoring |
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Hadoop Monitoring |
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 Through integrations like Apache Ambari and Cloudera manager |
SMART Disk Monitoring |
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Metrics Monitoring (Prometheus and StatsD) |
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 Through integrations like Fluentd, Logstash, and Grafana |
Integration (Plugins) |
 100+ plugins |
 Yes, but limited |
Custom Plugins |
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Virtualization monitoring |
VMware Monitoring |
 (Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors) |
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Nutanix Monitoring |
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Hyper-V Monitoring |
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Container Monitoring |
Docker Monitoring |
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Kubernetes Monitoring |
 Out-of-the-box monitoring at the node, pod, and cluster levels. |
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Multi-Cloud Monitoring |
AWS monitoring |
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Azure Monitoring |
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GCP Monitoring |
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Guidance Reports for Cloud Platforms |
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Guidance Reports for Cloud Platforms |
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Network Monitoring |
Network Discovery via SNMP and ICMP |
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SNMP v1, v2c, v3 Support |
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Support for Devices like Routers, Switches, Firewalls, Printers, etc. |
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Device Templates |
 (Over 11,000 device templates from 450+ vendors) |
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Custom SNMP monitoring |
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SNMP Traps for Instant Alerts |
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 Monitors only WatchGuard devices |
Infrastructure Details |
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Bandwidth Monitoring |
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 Can monitor bandwidth usage and identify bottlenecks by analyzing it |
Interfaces Monitoring for Traffic and Errors Discards |
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 Limited capabilities |
Cisco Meraki Monitoring |
 (Out-of-the-box) |
 Integrate Cisco Meraki dashboard with Authpoint |
VPN Monitoring |
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Third-Party Integration for Workflow |
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 Through custom scripting via APIs, SIEM integration, or dedicated IT automation platforms |
Cisco IPSLA Monitoring |
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Network Maps and Data Center Views |
Automatic Layer 2/ Layer 3 Network Maps |
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Topology Maps |
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 Limited customization options |
Meraki Map view |
 Geographic map view |
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Network Traffic Monitoring (NetFlow) |
Application and Protocol Monitoring |
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Customizable Dashboard |
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Threshold-based Alerts |
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Network Traffic Reports |
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Network Traffic Monitoring (NetFlow) |
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AWS VPC Flow Logs |
 via AppLogs |
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Network Configuration Management (NCM) |
Multiple Protocol Support |
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Configuration Backups |
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Restore Configuration |
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Firmware Vulnerabilities |
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Compliance and Related Reports |
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Log Management |
Centralized Log Collection |
 Supports more than 100 different log types |
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Out-of-the-box support for common applications - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash |
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Support for Cloud Logs like AWS and Azure |
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Event Logs and SysLogs Monitoring |
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 Basic/limited capabilities |
Query-based Searching |
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 Basic/limited capabilities |
Saved Searches |
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Query-based Log Alerts |
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Pre-defined Dashboards |
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Cluster Messages based on Pattern Similarity |
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Application Performance Monitoring |
Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications |
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Service Maps |
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Key Transactions |
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Platform specific Metrics like JVM for Java, IIS for .NET, and NVM for Node.js |
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Mobile Application Performance Monitoring |
Mobile monitoring |
 Android, iOS, React Native, and Flutter |
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Crash Analytics |
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Monitor by Geographic Regions |
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Segment Performance by Device and Carrier |
 Real time monitoring for all devices and geographies |
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User Sessions |
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Mobile Vitals |
 App start time, Slow Frames, and Frozen Frames |
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Internet Services and End User Experience Monitoring |
Website Monitoring |
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Synthetic Monitoring |
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REST API Monitoring |
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 Some basic functionalities |
Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket |
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Monitoring from global locations |
 (130+ cities globally) |
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Security Monitoring |
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 Offers SSL/TLS Certificate monitoring & basic website defacement monitoring capabilities |
Real User Monitoring |
Real-Time Global Application Performance |
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Monitor and Manage Javascript Errors |
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Real-Time Website Performance Stats by ISPs, Devices, And Browsers |
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Monitor AJAX Requests |
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 Provides some limited capabilities like traffic monitoring |
Platform Features |
Support for Monitor Grouping and Management |
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Free Tools |
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 Dimension tool and the limited free version of WatchGuard Management Center (WMC) |
Status Pages to show Service Status to Customers |
 via Site24x7 StatusIQ |
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Maintenance Period |
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Resource Organization using Tags |
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Setting Monitor Dependencies |
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 For some basic dependencies |
Threshold based Alerting |
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Configuration Rules for Automatic Association of Properties |
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Email Reports |
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Out-of-the-box Reports |
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Log Reports |
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SLA Management and Reporting |
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IT Automation |
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Multi-User Login |
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Dashboards |
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MSP Support |
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 Limited support through the Partner program |
Terraform support |
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Alerts |
SMS, Email, and Mobile App |
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 Only via email, display, and syslogs |
Voice Call |
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Alarm Management |
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Third-party Integrations |
ServiceNow, Webhook, PagerDuty, Opsgenie, Slack |
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 Indirectly though configuring email addresses on these apps to receive alerts |
ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk |
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Secure Login Features |
SSO Capability |
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Biometrics Authentication |
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Two-factor Authentication |
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OAuth 2.0 |
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Okta login Support |
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Active Directory Integration |
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Ability to Restrict IP Addresses |
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Password Policy |
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AI-powered Monitoring |
Anomaly Detection |
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 Yes, but limited to identifying deviations from baseline network traffic patterns that helps in detecting potential security threats like malware or denial-of-service attacks |
Dynamic/Adaptive thresholds |
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Forecasting |
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Support Options |
Phone |
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Chat |
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Email |
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Knowledge Base |
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Video Tutorials |
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Community |
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Pricing |
Licensing Model |
Based on the number of interfaces |
Based on the number of users or endpoints |
Free trial |
 30 days |
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Free training |
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No Credit Card Required |
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