FAQ
1. What is Site24x7 Academy?
Site24x7 Academy is a self-paced LMS that provides free, comprehensive training and resources to help users effectively utilize Site24x7.
2. How do I access Site24x7 Academy?
Access the Academy by visiting Site24x7 Academy and registering for the courses.
3. Why should I subscribe to Site24x7 Academy?
Subscribing to Site24x7 Academy helps you deepen your understanding of the platform, improve your monitoring skills, and stay updated with best practices. You'll also earn recognized certifications that can enhance your professional credentials.
4. What types of courses are available?
The Academy offers a variety of courses on topics such as monitoring basics, advanced techniques, alert setup, report interpretation, and tool integration.
5. Can I attempt only one specific module that I’m using in Site24x7 and get certified for that?
Yes, you can choose to complete and get certified for individual modules based on your specific needs and usage of Site24x7.
6. Are the courses free to use?
Yes, all courses within Site24x7 Academy are free to use.
7. How long does it take to complete the courses?
Each video varies from 5–20 minutes, and it typically takes 4–5 days to complete all the courses.
8. Is there a test after each video?
Yes, you can take a test after each video.
9. How many attempts do I get for the tests?
Each test allows up to five attempts. The passing criteria is 80%.
10. Can I earn certifications through Site24x7 Academy?
Yes, certifications are provided for every course upon successful completion.
11. How long is the certificate valid?
Each certificate is valid for two years from the date of completion.
12. Can I access the courses on mobile devices?
Yes, Site24x7 Academy is accessible on various devices, including desktops, laptops, tablets, and smartphones, for a convenient learning experience.
13. How can I get help if I have questions or encounter issues?
If you have any questions or need assistance, you can reach out to academy@site24x7.com.