Android app: Alarms

Alarms in the Site24x7 Android app let you keep tabs on all the monitor issues in your configured account by grouping all alerts by the monitor name and severity. Here's how you can navigate the Alarms tab and leverage its features:

• Access detailed information: View root cause analysis for Trouble and Down alarms.
• Assign technicians and manage comments: Assign technicians and manage comments for efficient task handling.
• Create shortcuts: Set up shortcuts for quick access to frequently monitored alarms, streamlining your task management.
• Filter anomalies: Filter anomalies by the time period and severity, helping you focus on the most critical issues.
• Maximize monitoring effectiveness: Use these features to enhance the efficiency and effectiveness of your monitoring efforts.

Steps

Select Alarms from the bottom navigation bar to navigate to the Alarms page.

By clicking the down arrow next to Alarms, you can choose the filter from the following options:

• Alarms
• Anomalies

Alarms

Get a detailed list of alarms, including their status (Critical, Trouble, Down, and Config Error), the date on which the alarm was triggered, and an overall count of alarms of each status.

1. On the Alarm Details page > Click Root Cause Analysis
   • Click the Root Cause Analysis button to get the monitor's RCA report. This report will be available for the Trouble and the Down status.
   • View the comments in the Comments section along with the count of the comments. Click Copy/Edit/Delete a comment.
2. Assign a technician: Click the  to assign a technician to an alarm.

 Bottom navigation bar

The table below lists the icons and their purposes.

Create shortcut
Create shortcuts for your alarm to have easy access on your home screen for regular monitoring. Long press the alarm and select Create Shortcut from the list. The alarm shortcut will then appear on your home screen. Accessing the shortcut will take you to the Alarm details page.

Anomalies

Filter anomalies in your monitor by time-period and severity to generate a list of relevant anomalies.

Related articles

• Track IT resource performance with monitors.
• Analyze detailed performance insights with reports.
• Control your administrative actions.
• Customize your Android app settings.
• Switch between multiple accounts easily.