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Android app: Administrative actions

The Admin module in the Site24x7 Android app is a powerful feature designed for users with administrative privileges. It enables them to manage and monitor their application and server resources effectively. Accessible through the mobile app, this module provides a comprehensive suite of tools and features for streamlining user management, configuring monitors, and maintaining network performance. This document serves as a guide to help you navigate the Admin module efficiently.

A Site24x7 user with administrative privileges can execute the following actions from the Admin module in the Site24x7 mobile app. Select Admin from the bottom navigation bar.

Bottom navigation bar

The following sections are available under the Admin module:

Inventory

Allows the users to view the Monitors and Monitor Groups. Click Admin > INVENTORY to navigate to the inventory.

  • Monitors
    Obtain active and suspended monitors associated with your account. Clicking the Add button allows you to add your desired monitor and search the monitors.
  • Monitor Groups
    Get the list of the monitor groups associated with your account. Clicking Add Monitor Group list allows you to perform the below action:
    • Add: Allows you to add a monitor group.
    • global.template: Allows you to add a group based on the list of templates provided. 

      Tag: Clicking the tag icon allows you to add/update and associate a tag to a monitor group. You can associate a color for your monitor group.

      Show Subgroups: Selecting this checkbox categorizes the group into subgroups. You can edit the details of a subgroup by clicking on it.
Android Mobile App Inventory

User Management

Manage the users and user groups using user management. Click Admin > USER MANAGEMENT to navigate to user management.

  • User
    Get the list of users accessing the application and displays their role. You can add users and Azure users who can log in to Site24x7 and receive notifications about outages.
    • Add: Allows you to add a user to the app.
    • Add Azure User: This allows you to add an Azure user to the app.
  • User Groups
    Get the list of user alert groups that help you organize the groups to receive alerts and notifications and also associate an attribute alert group with your user group.
    • Add: Allows you to add a user group with the users.

Configuration Profile

Help the monitor to operate using a set of predefined settings and parameters with a configuration profile. Click Admin > CONFIGURATION PROFILE to navigate to the configuration profile.

  • Location Profile
    Get the list of monitoring locations that are consistently used across websites or monitors. You can add a Location Profile and associate multiple locations to it.
    • Add: Add the location profile for your monitors.
  • Threshold and Availability
    Get the list of Threshold Profiles that help the alarm engine decide if a specific resource has been declared Critical or Down. You can set the Threshold Profile for individual monitors.
    • Add: Allows you to add a threshold and availability profile.
    • Add (Time-based Threshold Profile icon) : This allows you to configure multiple threshold profiles for a monitor based on your preferred business hours.
  • Notification Profile
    Get the list of the Notification Profiles with notification delay time and escalation contact group.
    • Add: Add a Notification Profile, set alert configuration, specify the delay time in receiving the notification, specify persistent alerts in case you want continuous notifications, and set the escalation settings, which helps the user groups remember that the monitors are still down and need attention.
  • Email Template
    Get the list of customized Email Templates you set for email notifications.
    • Add: Add a customized email template of the alert email sent.

Server Monitor

Check the availability and performance of the server using server monitoring. To modify the settings of the server monitor, navigate to Admin > SERVER MONITOR.

  • Resource Check Profile
    Get the list of all the resource check profiles associated with the server. A Resource Check Profile involves monitoring internal resources, such as files, event logs, syslogs, and directories on a server, by creating them as a resource check. To begin monitoring these resources, you should first create a Resource Check Profile by grouping different resource checks. A single Resource Check Profile can be associated with multiple server monitors.
    • Create: Add a new resource check profile.
  • Settings
    Set the preferences for agent upgrade, auto-discovery, heartbeat check, and more. Only a user with the super admin role can modify the settings.

Pollers

Monitor your internal network and resources behind a firewall or VPN using the On-Premise Pollers. To modify the settings of the On-Premise Poller, navigate to Admin > POLLER.

  • On-Premise Poller
    Monitor your internal network and resources located behind a firewall or VPN. It can monitor data center components, intranet applications such as blogs, payroll applications, ERP systems, network devices, and database servers. You have the flexibility to install On-Premise Poller in multiple branch offices within a distributed organization and monitor the user experience from each of these locations. Learn more about On-Premise Poller.
    • Add: Allows you to add an On-Premise Poller.
  • Mobile Network Poller
    Ensure that customers have the best possible user experience when accessing websites on their mobile phones and tablets using mobile network pollers. It can transform an Android device into a monitoring location, supplementing Site24x7's existing 130 global monitoring locations. By utilizing multiple devices, you can analyze website performance across various mobile service providers. Learn more about Mobile Network Poller.
    • Add: Add a Mobile Network Poller.
Android Mobile App Server Monitor

Operations

Schedule a maintenance window for a monitor with operations. You can do a complete analysis of your activities with the log reports. To modify the operations, click on Admin > OPERATIONS.

  • Scheduled Maintenance
    Outline all planned maintenance activities to facilitate effective collaboration within your IT team. When you schedule a maintenance window, all monitoring alerts will be automatically suppressed by default. However, enabling monitoring during the maintenance period can enhance your overall uptime. Once monitoring is activated, the Maintenance Monitors view will accurately track and display the real-time status of the monitors during the maintenance window.
    • Schedule Maintenance: Create a scheduled maintenance based on time. Learn more about Schedule Maintenance.
  • Log Report
    Access a comprehensive Log Report for your chosen monitor and date. Our system stores data for up to 30 days, ensuring you have access to historical monitoring information when you need it. Please note that all monitor types are supported, with the exception of APM and RUM. Learn more about Log Reports.
    Note

    You can filter the logs based on time and availability.

  • Alert Logs
    Access a detailed log of all the alerts sent from your Site24x7 account. You can generate a report by filtering the alerting mode and specifying the date range. The Alert Logs will provide data such as who received the alert, the time the alert was triggered, the alerting mode, and the reason for the outage. Learn more about Alert Logs.
    Note

    You can filter the logs based on the assign date.

Report Settings

Modify the report setting by navigating to Admin > Report Settings.

  • Scheduled Reports
    Get the list of all the scheduled reports that are available in your account. You can schedule the performance and availability reports to the users and customers in the format and time they prefer.
    • Add: Add a new Schedule Report.
      Note

      To learn more about schedule reports, please visit Schedule Reports.

  • Customize Report 
    Customize your reports here. Fill out the details and click the Save button. The customization seen here will be reflected in alerts and emails.
  • SLA Settings
    Get the list of all the SLAs set for your monitors or monitor groups. This will help the IT teams achieve their goals through SLAs.
    • Add: Allows you to add a SLA setting based on type. Learn more about SLA.

Share

  • Uptime Button
    Embed a Uptime button on your site and show uptime metrics to your visitors. Learn more about the Uptime Button.
  • Operations Dashboard
    Get a quick overview of all monitored applications and servers. 
    Learn more about the Operations Dashboard.
    • Add: Add a new operation dashboard by clicking on this button.
  • Public Reports
    Allow customers to access your reports without requiring a login. You can share a range of reports with your customers, including the Availability Summary Report, Summary Report, Health Trend Report, Busy Hours Report, Top-N Report, Performance Report, Executive Summary SLA Report, and Step Summary Report from your monitors and monitor groups. Learn more about the Public Reports.
    • Add: Click this button to add a new public report.

Developer

  • Device Key
    The Device Key is a unique and secure alphanumeric key used as an authentication mechanism. The Site24x7 agent uses this key to push performance metrics to site24x7.com, where the data is interacted with and stored in the Site24x7 data center. This data is then presented as performance graphs and reports. Click Show Device Key to get your device key.

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