What is Real User Monitoring (RUM)?

Real user monitoring is a technique that involves capturing and analyzing data from user interactions on a website or application. RUM is crucial for monitoring an application's front-end performance and enhancing the user experience. It provides a.... more

Why is real-time user monitoring important?

Real user monitoring is important because it ensures a consistent digital experience for users, directly affecting their satisfaction. Real user monitoring collects data and metrics based on a user's journey and unveils anomalies throughout their time on an application.These... more

What are some examples of real user monitoring?

A few real-world examples of real user monitoring in action include: Identifying a high load time on an e-commerce website. Assessing errors by comparing the front-end performance of applications across different geographical... more

Which RUM metrics should be monitored?

Some of the common metrics that should be monitored and that Site24x7's real user monitoring tool captures include: The front-end time, network time, and back-end time of each webpage. Web core vitals, which provide crucial information on a user's experience while a webpage is loading. Waterfall analysis metrics, which provide insights into the various resources used to make up user actions. JavaScript errors, which provide the specifics... more

How does real user monitoring (RUM) work?

Real user monitoring (RUM) works by collecting data directly from end-users' browsers to provide insights into how they are interacting with your website or application. This method involves embedding a JavaScript snippet directly into the website or application to collect performance metrics. This JavaScript code collects various performance metrics directly from the end-user's browser as they.... more

What are the benefits of real user monitoring?

Real user monitoring (RUM) provides various benefits that help organizations optimize the performance and user experience of their web or mobile applications. Some of the benefits of RUM monitoring are: Live data capture: RUM monitoring captures data in real-time as users interact with the application, providing organizations with accurate insights on the end-user experience. Comprehensive metrics: RUM monitoring tools provide performance metrics from... more

What is the future of real user monitoring (RUM)?

Real User Monitoring (RUM) is expected to play an increasingly important role in the future of application performance monitoring. With businesses constantly striving to improve their digital presence, RUM technology provides valuable insights into identifying and addressing front-end performance issues. As customer experience becomes.... more

What are the limitations of real user monitoring?

Device speed. Slowness in the end user's ISP or device configuration may pose challenges while rectifying errors captured through RUM. Minimal data during pre-production stages. It is difficult to provide valuable insights before the application goes into ... more

Why choose Site24x7 as your RUM tool?

Site24x7's RUM monitoring tool helps track real user data with a microscopic view. It catches and troubleshoots issues with AI-powered insights before they affect... more

Real User Monitoring (RUM) tool

Deliver a high-quality digital experience by gaining real-time visibility into user behavior and performance. Leverage AI-powered RUM for:

User experience optimization
Revenue protection
Actionable insights for data-driven decision-making
AI-powered alerts for proactive problem solving

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Optimize performance with actionable insights and AI-powered alerts.

Boost customer satisfaction

Enhance user experience with RUM to optimize performance, boost engagement, and drive conversions.

Drive profitability

Identify and address performance issues, minimize downtime, and ensure consistent transactions to maximize ROI.

Unlock insights

Use data-driven strategies to analyze user behavior, spot trends, and enhance application performance.

Proactive diagnostics

Detect anomalies in real time, enabling swift action before user impact. Leverage AI-powered alerts for proactive issue resolution.

ManageEngine Site24x7 is listed as a strong performer for Digital Experience Monitoring in Gartner’s Voice of the Customer, a testament to its positive user reviews on Gartner Peer Insights.

4.7 ★ ★ ★ ★ ★

Envision the potential of AI-powered real user monitoring

Gain granular insights into your users' real-time interactions on your website. Enhance observability using key real user monitoring (RUM) metrics, such as page load times, core web vitals, and secondary metrics, to identify performance issues. Leverage session replay for detailed analysis of user workflows and make data-driven decisions to achieve a seamless user experience—all in real-time.

Analyze front-end performance

Get detailed metrics on network, front-end and back-end response times. You can also compare data and analyze webpage performance for different time periods.

Monitor single page applications

Track all your internal pages loaded from client based MVC frameworks like Angular, Backbone, React and Ember. Understand the response time and throughput of each AJAX call and fine-tune its performance.

Visualize performance across geographies

Understand how your website performs across various geographies through easy-to-use graphs and charts. Determine if performance is excellent, good, moderate, poor, or bad when accessed from different countries.

Identify anomalies with AI-powered alerts

Get alerted whenever there is a slight deviation from your website's normal behavior and proactively troubleshoot issues before your users are affected.

Collect custom data from user journeys

Collect custom attributes like user names, environment, and business-critical actions for real-time product analysis.

Integrate RUM with application monitoring.

Get a holisitic view of front-end and back-end performance under a single console by integrating RUM with APM Insight.

Why our customers love Site24x7 RUM tools

Site24x7 gives us visibility into end-user UI experience from global locations which is critical for our business. The instant alerting capabilities keep us on top of issues and helps us minimize end-user impact. Thanks for the great service!

-Sarah Kulp, Director of Software Operation, Informz

Monitor and visualize user journeys in real-time

Proactively monitor every step of your user journey with our AI-powered RUM monitoring tool. Instantly identify and troubleshoot potential bottlenecks before they affect your users.

Identify slow-performing transactions

Analyze the response time and throughput of individual web transactions with graphical representations. Obtain performance insights quickly by measuring the response time and throughput of every single web page. Find out if a single URL is slowing down your entire website.

Measure the impact of individual resources

Monitor the time taken by various resources like CSS, scripts, and images, and identify each component's impact on overall response time. Monitor the time taken by individual resouces while loading from varied domains like first-party, thrid-party, and CDN networks and their impact on overall application response time.

Real User Monitoring (RUM) Tools - Site24x7

Pinpoint JavaScript errors

Using Site24x7 RUM, you can catch any JavaScript code errors which may be present on your webpages. You will get detailed data on the error type, message, and URL allowing you to take prompt action and improve webpage performance.

Analyze and replay user sessions

Get detailed performance metrics to identify individual user sessions and a snapshot whenever there is a threshold breach. Analyze the beginning and ending of each session, time spent on individual URLs, reponse time of critical resources, and user experience across each page.