StatusIQ Features

Everything you need to host a status page on your custom domain

StatusIQ helps simplify incident communication during downtime, giving you time to do the need of the hour — fixing the issue.

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Incident Communication

Even in the midst of an incident, your first response can be spot-on.
Incident severity

Incident severity

Your customers will want to know the severity and the level of impact of the incident. Convey this information by choosing from various severity levels including Informational, Degraded Performance, and Partial Outage to Major Outage.

Incident status progress

Status progress

When facing an outage, agitated end-users will be on the lookout for a quick resolution. Communicate the progress of the fix, with appropriate progress levels such as Identified, Investigating, Observing, Acknowledged and, finally, Resolved.

incident templates

Incident template

Finding a solution for an incident is hard; communicating it doesn't have to be. With the click of a button, apply pre-defined templates and standardize you incident communication for common issues like response time spike, service unavailability, and network issues.

automatic status update

Automatic status update

Manual status updates are a thing of the past. Automate status updates for monitors in Site24x7 and external components via email or REST API.


Use your status page to showcase your business' reliability with relevant metrics.
component performance metrics

Uptime metrics

Inspire confidence in your users by showcasing the performance of your services in near real-time with metrics such as response time, and transaction time.

component performance history

Performance stats

Help users understand your data better with a graphical representation of a component's performance.

component status history

Status history

Display key metrics about the services provided so users will understand the time and effort involved in fixing an issue and how it aligns with the SLA your organization supports.

incident history

Incident and maintenance history

Show your users how your business has been performing over time by documenting the complete details of past incidents in dedicated sections that include the MTTR and maintenance frequency.

SMS icon
Mail icon
Alert bell icon
RSS icon
iCalendar icon


Information sharing across multiple channels including Email, SMS, RSS feed, and iCalendar feed


Extend your branding to your status pages

Custom domain

Host your status pages, issued with SSL certificate support, in your own domain that matches your organization's branding.

Color customization

Personalize your status page with custom colors that reflect your brand.

Logo and favicon

Make your status page your own with complete re-branding, including logo and favicon.

Email address

Customize the email address for when you send incident notification and maintenance emails.

status page customization

Private status pages

For communication that flows like clockwork within internal teams

Private status pages can be the single source of information and collaboration for all employees. Customer-facing teams can view status pages to convey updates to customers via social media or the help desk. With IP restrictions in place, no one outside the network can gain access to private status pages.

private status pages

Key Features

Component groups

Declutter and organize your status page by group similar components and services.

Individual component subscription

Allow your users to subscribe to business-critical components or specific components. This way, subscribers will only receive notifications about the service status of the components they've subscribed to.

Integration with any
monitoring tool

Import data from any monitoring tool and showcase the service status and metrics in StatusIQ using email and REST APIs.

Dynamic time zone and language

View the status page in your preferred time zone and language.

Scheduled maintenance without manual intervention

Automate planned maintenance at a chosen frequency of once, daily, weekly or monthly. Send out alerts in advance to your users via email or SMS.

The first step to reducing IT support costs is one click away!

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