| Internet Services and End User Experience Monitoring |
| Website Monitoring |
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| Webpage Speed (Browser) Monitoring |
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| Synthetic Monitoring (Browser) |
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| Real User Monitoring (RUM) |
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Security Monitoring |
| Security Monitoring |
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Server Monitoring |
| System Monitoring |
Windows, Linux, FreeBSD, and macOS |
Windows, Linux, and macOS |
| Out-of-the-box Performance Monitoring |
60+ Metrics |
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| Basic Application Monitoring |
Detailed performance monitoring |
Checks only the application availability, resource usage, and crashes |
| Microsoft Applications Monitoring |
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| 100+ apps Integration (Plugins) |
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| Custom Plugins |
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Network Monitoring |
| Network Discovery via SNMP, ICMP, and CIDR |
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Only SNMP |
| Automatic Network Discovery |
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| SNMP v1-3 Support |
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| Endpoint Monitoring with Support for Devices like Routers, Switches, Firewalls, and Printers |
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| Network Topology Mapping |
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| Automatic Layer 2/ Layer 3 Network Maps |
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| Device Templates |
10,000 device templates from 450 vendors |
50 |
| MIB Browser within the Client for Monitoring Custom Metrics |
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| SNMP Traps for Instant Alerts |
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| VoIP Monitoring |
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| NetFlow Monitoring |
Supports NetFlow, J-Flow, sFlow, CFlow, IPFIX, NetStream, and AppFlow |
Supports only Supports NetFlow, jFlow, sFlow, and IPFIX |
| Network Configuration Management (Backup and Recovery) |
Out-of-the-box; allows users to compare configuration versions, perform audits, restore configurations, and automate device configuration backups |
Only configuration backup and monitoring |
Application Performance Monitoring |
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications |
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| Service Maps |
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| Key Transactions |
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| Distributed Tracing |
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| Mobile APM |
For Android, iOS, and React Native apps |
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Virtualization Monitoring |
| VMware Monitoring |
Out-of-the-box monitoring for VMware vSphere, vCenter, cluster, ESX/ESXi host, VMs, datastores, and snapshots |
Only hosts and guest VMs |
| Nutanix Monitoring |
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| Hyper-V Monitoring |
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Only hosts and guest VMs |
Container Monitoring |
| Container Monitoring |
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Multi-Cloud Monitoring |
| Availability and Performance Monitoring for AWS, Azure, and GCP Services |
Out-of-the-box monitoring for different services |
Only endpoint monitoring |
| Best Practice Recommendations to Optimize Resource Usage and Cost |
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Log Management |
| Centralized Log Collection |
Supports over 100 log types |
Only syslogs |
| Out of box support for common application - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash |
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| Query-based Searching |
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| Pre-defined Dashboards |
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Patch Management |
| Patch Management |
Can be achieved using ManageEngine Patch Manager Plus |
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Service Desk |
| Service Desk |
Can be achieved using ManageEngine ServiceDesk Plus |
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IT Documentation Tool |
| IT Documentation Tool |
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Endpoint Security |
| Endpoint Security |
Can be achieved using ManageEngine Log360 |
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Platform Features |
| Support for Monitor Grouping and Management |
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| Resource Organisation using Tags |
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| Setting Monitor Dependencies |
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| Maintenance Period |
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| Threshold-based Alerting |
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| APIs |
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| Terraform Integration |
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| Email Reports |
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| Out-of-the-box Reports |
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| SLA Management & Reporting |
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| IT Automation |
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| Multi-User Login |
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| Customizable Dashboards |
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For MSPs |
| Manage Multiple Customer Accounts |
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| Multi-tenancy |
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| White Labeling |
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| Multi-customer Dashboard |
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| Single Administration |
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| Single Invoice |
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| Data Isolation between Teams |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership |
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AIOps |
| Dynamic Thresholds for Anomaly Detection |
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| Forecasting |
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| NLP-based ChatOps |
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Mobile App |
| Android and iOS Apps |
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Alerts |
| Email Alerts, Push Notifications, and SMS |
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| Voice Calls |
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| Alarm Management |
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Third-party Integrations for Alerts |
| PagerDuty, Slack, and Microsoft Teams |
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| ServiceNow, Opsgenie, Jira, Freshservice, Moogsoft, ConnectWise Manage, Webhooks, Telegram, Amazon EventBridge, Zapier, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Zoho Analytics, and Zoho Cliq |
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Secure Login Features |
| SSO Capability |
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| Biometrics Authentication |
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| Two-factor Authentication |
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| Okta login Support |
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Support |
| Phone |
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| Chat |
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| Email |
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| Knowledge Base/Help documentation |
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| Video Tutorials |
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Pricing |
| Pricing Starts from |
$9.00 |
Pay-as-you-grow |
| Free Trial |
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| Free Training |
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| No Credit Card required |
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Sign up |
| Sign up |
Simple sign up |
Allows users to sign in only after discussing the requirements with NinjaOne representatives through a call or email |
